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Evaluation-led Mobile Experience Design

At the MCN conference in Portland in November, I presented some of the research I’ve been doing on new approaches to mobile experience design. Sheila Carey from the Canadian Heritage Information Network kindly put together a panel for the conference on “Making the Call: Evaluating Mobile Projects in Museums” that pulled my work together with […]

An Audio Tour Review: Warhol at the De Young

This week’s podcast is aimed primarily at students in the Online course on Mobile Interpretation for Museums developed for TEC-CH Online, Università della Svizzera Italiana, Lugano, though it also provides pointers on what to look for in an audio tour for anyone developing a museum audio tour. Students are asked to create a case study […]

Audio Tours 101c: Top 10 Tips in under 10 Minutes

What are the fundamental issues you need to think about as you design an audio tour? In this third installment in Museum Mobile’s mini-series on audio tour basics, Chris Tellis, co-founder of Antenna Audio, shares best practices gleaned from his nearly three decades of developing audio tours for cultural sites around the world. In under […]

Audio Tours 101b: Technology and Theatricality

In the second of the ‘Audio Tours 101’ podcast mini-series, Chris Hardman and David Torgersen discuss the pros and cons of linear and ‘random access’ tours, and how different technologies condition both content and user experience design. ‘Random access’ to tour content, allowing visitors to chart their own route through the museum or gallery, became […]

Audio Tours 101: Writing the Rules

This week kicks off a mini-series of podcasts on the basics of audio tours: their history and fundamental principles; the role of technology and theatricality in their evolution; the primacy of the story and the question of who gets to tell it. In this first podcast, Chris Hardman, founder and Artistic Director of Antenna Theater, […]

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