MuseumMobile » Koven Smith

Evaluation-led Mobile Experience Design

nancyproctor — Mon, 04 Jan 2010 02:20:06 +0000

At the MCN conference in Portland in November, I presented some of the research I’ve been doing on new approaches to mobile experience design. Sheila Carey from the Canadian Heritage Information Network kindly put together a panel for the conference on “Making the Call: Evaluating Mobile Projects in Museums” that pulled my work together with that of Sherry Hsi, who analyzed with keen hindsight the Exploratorium’s seminal Electronic Guidebook project, and Koven Smith’s latest call to action: don’t pilot – develop! More on that later…

My slides are here; the podcast of the talk is here. If you have comments or ideas to build on this work, there are pages on the Museum Mobile wiki dedicated to the topic:

Chris & Ted’s Excellent iPod Tours

nancyproctor — Sat, 18 Jul 2009 23:05:16 +0000

Apple makes it look so easy – and it is, if you’re as brilliant, creative and resourceful as Chris Alexander from San Jose Museum of Art and Ted Forbes of Dallas Museum of Art. In this podcast, Chris & Ted walk us through their developments of iPod Touch tours for their museums: from wireless networks, to interfaces, to back-end content management and signage in the galleries. Even better, they’re making their code and wireframes available to all through the Museums to Go opensource project on the MuseumMobile wiki, and are happy to answer any further questions you might have about doing it in-house and what help museums can still use from vendors in the field.

“The last thing one discovers in composing a work is what to put first.”

nancyproctor — Mon, 19 Jan 2009 23:27:01 +0000

Just a modest beginning today for MuseumMobile, so I offer greater words of wisdom than my own: these from Blaise Pascal’s Pensées (p. 323).

He is also at the origin of another aphorism I often invoke:
“I have only made this letter rather long because I have not had time to make it shorter.” Lettres
provinciales, 16, Dec.14,1656.

Despite my fondness for this quotation, I am looking forward to having the superiority of simplicity (or KISS principle), implied here, challenged in an upcoming paper from Koven Smith. In response to Tate Modern’s Handheld Conference (Sept 4-5, 2008), Koven will be sharing his provocative insights into the future of multimedia interpretation during the Handheld Workshop at Museums & the Web, April 15-18, 2009 in Indianapolis. After years of trimming away the automatic triggering, the instant messaging and other bells & whistles to make new mobile technologies fit within the old audio tour mold, maybe we’re about to find that our handheld projects don’t even come close to being ambitious enough?

In celebration, then, and anticipation of ambitious new beginnings, I’ll lift the veil on plans for MuseumMobile.info:

If I can settle on an audio signature (or none), the first podcasts for the online course on Mobile Interpretation will come out in the next day or so. I’ve been interviewing interesting and expert museum professionals on how they develop content and use technology for audiences on the move. The last time I edited was using Super8 film and Scotch tape, so getting up to speed on digital technology has been a challenge! But it’s fun to get back to my filmmaking roots with zippy new tools, and learn some of the skills my old colleagues in the audio tour business use to such great effect. I won’t pretend to that level yet, but am inspired by the brilliant and entertaining conversations that I’ll soon be able to share with you!

In the meanwhile, feel free to shoot me questions, demos, suggestions and comments on all things mobile for the cultural world. Anything that looks useful to a broad audience I’ll post on the Handheld Wiki as part of the resources and best practices in mobile interpretation being collected there. Feel free to join the community there, or lodge your contributions on MuseumMobile.info if they are more specifically directed at me.

Yours,
Nancy